Malaysian property conglomerate Sime Darby Property (SDP) division, wholly owned by Sime Darby Berhad, has transformed its ICT systems and infrastructure; significantly enhancing its business by assisting in optimizing and achieving greater value out of the business via simplified, broad-based yet efficient processes and augmented communication.

The Sime Darby Property ICT project, Sime Darby Property Integrated Commerce Enterprise System (also known as SPICES), focuses on embracing IFCA.Net, the fully integrated e-business management solution which is provided by the leading Malaysian independent software vendor, IFCA MSC Berhad.

SPICES will allow Sime Darby Property to connect and collaborate with its entire supply chain and customers, including the pre-merger entities – Negara Properties Bhd, Kumpulan Guthrie Bhd, Golden Hope Bhd and Sime Darby Bhd – via a single web platform.

One of the most touted benefit to be embraced by Sime Darby Property is the consolidation of 4 SILO system applications to one single Integrated Portal-based e-Business Management Solution; IFCA.Net. Sime Darby Property will further greatly benefit from IFCA.Net, spending less time on paperwork and more time adding value to the business, with a number of fully integrated modules that collaborate to provide improved access to immediate and well-documented information, increased interaction with all layers of its supply chain and further cost-saving and revenue generation opportunities.

It will also allow Sime Darby Property to manage the needs and requirements of its existing and potential customers more efficiently, with comprehensive customer analysis, collaboration via customer portals, centralized customer management and information updates through email and SMS.

SPICES was initiated by Key Process Owner’s (KPO’s) of Sime Darby Property, and the project will be spearheaded by Sime Darby Property’s IT Division together with IFCA’s team of professional consultants and software engineers. The project scope addressed by IFCA.Net covers the following areas:
Property Development (Planning, Sales, R&D, Contract Management)
Property Operations
Marketing & Sales
Financial Accounting & Credit Management
Asset Management (Facility Management, Strata Management, Tenancy Management)
Customer Support / Customer Relationship Management
Land Management
Collaboration with Business Partners (solicitors, contractors, consultants)

The primary benefits that IFCA.Net contributes to SPICES include:
Streamline business processes across the business units and divisions to eliminate any duplication of works and improve productivity and efficiency
Effective use of information by transforming data into Business Intelligence via KPI driven summaries, SMS, Alerts and Notifications for forecasting, planning, monitoring and coordination of their daily operations and decision making
Provide approved and recognized business partners (solicitors, consultants, contractors) a secured platform to ease the collaboration with the respective business units
Provide more accurate and timely management reporting to improve control and enhance services and operational performance excellence.
Improve data accuracy and integrity, leading to a better quality decision information
Ability to refocus personnel on analysis and more value added tasks
Improve job satisfaction and retention of personnel
Improves overall profitability with benefits of cost reduction via a centralized purchasing system, project cost management and creating new revenues stream by leveraging on their in-built CRM tools to increase sales effectiveness.
Enhances corporate branding and image via an integrated dynamic web presence, augmenting customer retention strategies and service levels with powerful CRM components and customer loyalty programs

About Sime Darby Property
The Sime Darby Property Division is a leader in building sustainable communities with a global presence. It is an integrated property player involved in property development, asset management, hospitality and leisure. Currently, the Property Division has a significant presence in the Asia-Pacific region with projects in Malaysia, Singapore, Australia, Indonesia, Vietnam and China.

The Property Division is created through the integration of the property arms of the former Golden Hope Plantations Berhad, Kumpulan Guthrie Berhad and Sime Darby Berhad. Together, the Property Division is currently involved in the development of some of the well-known townships/projects in the country.

To achieve its vision as Malaysia’s premier community developer, the Property Division seeks to combine the best of residential, commercial and retail concepts, whilst providing higher standards of convenience, security and quality to its customers.

The Property Division aims to record continuous growth in its returns, be recognised as a top brand by industry benchmarks and become the champion for sustainable practices.

For more information, please visit http://property.simedarby.com