At start-up the old system is terminated and all dynamic data is transferred to the new production database. At this point the support organisation consists primarily of your key users, supported by our consultants.

After start-up, when most project issues have been solved, A Software Support Agreement (SSA) is established and all relevant information is handled by our help desk.

IFCA Consulting Group has an unparalleled ability to support its customers through its Worldwide Internet Support Centre. With a capable research & development division, IFCA is able to help the CLIENT continue to search for optimum solutions in developing highly advanced and specialized software solutions.